Terms and Conditions

1. Scope and provider

These terms and conditions apply to the use of Angaro Mail – the apps, the webmail on angaro.io and Angaro Cloud – and to purchases of Angaro Pro.

The provider is Daniel Painter, Tallach 81, 9182 St. Jakob im Rosental, Austria (“we”). Contact: daniel@angaro.io.

2. Services

Angaro Free is free of charge. Angaro Pro is a paid subscription with the additional features described on angaro.io at the time of ordering.

Angaro Mail is an email program: your emails stay with your email provider. We are not responsible for their service.

We aim for high availability of Angaro Cloud but cannot guarantee uninterrupted availability – for example during maintenance or outages at third parties.

The AI assistant in Angaro Pro (summaries, reply suggestions, daily briefing) is intended for normal personal use. A daily limit of currently 50 requests per Angaro account applies; it resets every day at 00:00 UTC. Failed requests do not count.

3. Angaro account

You need an Angaro account to sync between devices and for Angaro Pro. Keep your password secret.

Your data is end-to-end encrypted. Without your password and without your recovery key, even we cannot restore it.

4. Conclusion of contract, prices and payment

On the website and on the computer you order through our payment provider Stripe. The contract is concluded as soon as you complete the order in the payment window.

Free trial: when you first subscribe to Angaro Pro, the first 14 days are free (once per Angaro account). You provide a payment method when subscribing. If you cancel before the trial ends, nothing is charged; otherwise the trial automatically turns into the paid subscription you chose. We remind you by email three days before the trial ends.

This also applies in the apps for iPhone, iPad, Mac, Windows and Android: you always buy Angaro Pro through your Angaro account with Stripe – not through the App Store or Google Play.

All prices are final prices in euros. As a small business under § 6 (1) no. 27 of the Austrian VAT Act we do not charge VAT. You receive the invoice by email.

5. Term, renewal and cancellation

Angaro Pro is available monthly or yearly. The subscription renews automatically for the same term unless you cancel beforehand.

You can cancel at any time with effect from the end of the current term – in your Angaro account under “Manage subscription” or by email. Pro stays active until then; afterwards you automatically continue with Angaro Free and your data is kept.

Terms already paid are not refunded pro rata on cancellation unless the law requires otherwise.

Price changes only apply to future terms. We announce them by email at least 30 days in advance; you can cancel before then.

6. Right of withdrawal for consumers

You have the right to withdraw from this contract within 14 days without giving any reason. The period starts on the day the contract is concluded.

To exercise your right of withdrawal, inform us (Daniel Painter, Tallach 81, 9182 St. Jakob im Rosental, Austria, daniel@angaro.io) by a clear statement, for example by email. You may use the model withdrawal form below, but it is not obligatory. To meet the deadline, it is sufficient to send your statement before the period has expired.

Effects of withdrawal: we will reimburse all payments received from you without undue delay and no later than 14 days after receiving your withdrawal, using the same means of payment you used; you will not incur any fees for this.

If you requested that Angaro Pro starts during the withdrawal period, you pay us an amount proportionate to what has been provided until you withdrew, compared with the full contract.

The right of withdrawal expires once we have fully performed the service after you expressly agreed that we begin before the withdrawal period ends.

Model withdrawal form

If you wish to withdraw from the contract, complete this form and send it to Daniel Painter, Tallach 81, 9182 St. Jakob im Rosental, Austria, daniel@angaro.io:

I/We hereby withdraw from the contract concluded by me/us for the provision of the following service: Angaro Pro (monthly/yearly) · Ordered on: … · Name: … · Email address of the Angaro account: … · Date: …

7. Use

You must not use Angaro for spam, unlawful content or attacks on Angaro Cloud or other systems. In case of serious violations we may block the account.

AI replies and summaries can be wrong – please check them before sending.

Large attachments are deleted after the period shown. You are responsible for the content you share.

8. Liability

We are liable without limitation for intent and gross negligence and for personal injury. For slight negligence we are only liable for breaches of essential contractual obligations, limited to the foreseeable, typical damage.

Mandatory statutory rights, in particular under consumer protection law, remain unaffected.

9. Data protection

How we handle data is described in the privacy policy on angaro.io.

10. Changes to these terms

We will inform you of changes by email at least 30 days before they take effect. If you do not agree, you can cancel the subscription before then. Changes to the main services or the price only apply with your consent or under section 5.

11. Applicable law and jurisdiction

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, the mandatory protective provisions of their country of residence remain unaffected.

For businesses, the place of jurisdiction is the court competent for the provider’s registered office.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.